Speaker: Chrsitopher Fahey

Clay Shirky coined the phrase "cognitive surplus" to describe humanity's untapped mental energy, energy being put to spectacular and beneficial use in collaborate efforts like Wikipedia. User experience designers are rapidly learning how to tap into this surplus through social and psychological insights into human behavior, inviting users to channel their...

Speaker: Josh Clark

Get ready to rumble with this mobile battle royale: native app vs mobile web. Your referee Josh Clark pits the polish of native apps versus the accessibility of the web to help you choose the right platform for your app and audience. It's a decision that hinges not only on tech specs or audience reach, but also on subtle cultural...

Speaker: Kristina Halvorson

The way we talk about our content has significant impact on the way we treat it within our organizations… and, therefore, the quality of the content we produce.
How can we make the shift from treating content as a commodity to valuing it as a business asset? With a little storytelling and the help of a few powerful metaphors,...

Speaker: Stephen Anderson

Love creative problem solving, but need something more practical— something specific to User Experience? Stephen P. Anderson will share with you the exercises he uses to solve the REAL problems.

You'll flex your critical thinking muscle through a series of jump starter activities. Even better, attendees may be encouraged to...

Speaker: Nick Finck
No matter how many departments your organization has, to your customers, it's all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it's related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success...

Speaker: Christian Crumlish

These days everybody talks about game mechanics, badges, points, and leaderboards, but less attention is paid to the role of play in digital experiences. After childhood, play rarely "just happens," but you can design for it.
Taking ideas from game design, musical instrument design, and play-acting techniques including improv and bodystorming, Christian...

Speaker: Louis Rosenfeld

As user research becomes firmly established in organizations around the world, it's tempting to congratulate ourselves and retreat to our shiny new labs. But our work is nowhere near complete. As currently practiced, user research remains narrow in focus, often limited to the qualitative methods that reflect our own educational biases, and the tools that fit...

UXLx Video Pass gives you access to the videos from all the keynotes that took place on May 13 2011.

You'll get to watch more than 6 hours of videos with 9 indudstry-leading speakers: Louis Rosenfeld, Christian Crumlish, Nick Finck, Stephen Anderson, Kristina Halvorson, Josh Clark, Christopher Fahey, Dario Buzzini and Don Norman.

The videos were filmed with a multi-camera setup...

Advantages of Doing The Least You Can Do™

Speaker: Steve Krug

You’ve done your usability testing, you've gotten your results: now what?
Two years ago, Steve gave a talk about the benefits of doing the as little as possible when fixing usability problems you discover in your designs.

Now--after struggling for months to write about this topic...

Speaker: Susan Weinschenk

We think that people are logical and rational, and that their decisions are made by careful thinking. But the reality is that the actions that people take at websites – whether they decide to register, buy, or take the action we would like them to take -- are made in a largely unconscious way. Although some decisions might come from...

Speaker: Eric Reiss

Thanks to CMS, it’s easy to fill a web page with dynamic content. Web 2.0 techniques and technologies make it easy for users to add their own contributions. And graphic designers are constantly seeking new ways to differentiate their work. Yet the noisier our pages get, the more difficult it can be to spot the important information. Worse...

Speaker: Luke Wroblewski

First person interfaces allow people to interact with the real world as they are currently experiencing it. These applications layer information on top of people's immediate view of the world and turn the objects and people around them into interactive elements. First person interfaces enable people to interact with the real world through a set of "always on"...